Saxo Bank Client Support
We Support You at Each Phase
At Saxo Bank, we place immense value on your complete satisfaction. Our committed support team is available to help you with any inquiries or challenges, guaranteeing a seamless and pleasant trading experience.
Reach Out to Us for AssistanceVarious Methods to Connect with Us
Live Chat
Round-the-clock support is easily accessible through the Saxo Bank platform.
Begin Interactive ConversationEmail Support
Thorough assistance for various inquiries. Responses provided within a single business day.
Send EmailPhone Support
Reliable support for immediate or intricate concerns. Reachable from Monday through Friday, 9 AM – 6 PM (EST) at Saxo Bank.
Call NowSocial Media
Engage with us on Instagram, TikTok, and YouTube for the latest updates and assistance.
Follow UsHelp Center
A wide array of materials, strategies, and instructional content.
Explore the Assistance CenterCommunity Forum
Engage with community members, share valuable perspectives, and discover answers to commonly posed inquiries.
Join Our CommunityOur Availability for Contact
Live Chat
24/7
Always ready to support you whenever required.
Email Support
Reliable assistance guarantee
Swift responses during the workweek.
Phone Support
Weekdays from Monday through Friday
09:00 – 18:00 (GMT)
Help Center
Always available
Obtain immediate support at any time you require.
Support is Effortless
1. Log In
Access your Saxo Bank account by navigating to the Saxo Bank website and entering your login details.
2. Explore the Assistance Center
For support, visit the "Assistance" or "Customer Care" section, typically found in the footer or primary navigation of the site.
1. Select Engagement Technique
Select from options like live chat, email, phone support, or leverage self-service resources based on your requirements.
4. Provide Details
To receive prompt assistance, kindly provide your account information along with the details of the issue you are encountering.
Uncover Independent Options
Help Center
Discover our comprehensive resource hub filled with detailed articles and guided tutorials.
Access ResourceFAQs
Uncover swift solutions to frequently asked inquiries regarding the products and services from Saxo Bank.
Access ResourceVideo Tutorials
Check out instructional videos to discover the range of Saxo Bank's services.
Access ResourceCommunity Forums
Connect with other investors and share valuable insights within our community.
Access ResourceElevate Your Support Engagement
Be Specific: Articulate your concern with precision, incorporating essential information or communication.
Compile account information: Provide essential details and visuals if needed to assist the support team in resolving your issue.
Select the Appropriate Medium: Utilize live chat for immediate concerns and opt for email when detailed questions arise.
Discover the Assistance Hub: Access swift solutions without needing to contact support.
Organize Your Details: Collect your account credentials, transaction identifiers, and any relevant /images prior to contacting customer support.
If you don't receive a prompt reply, feel free to reach out to support once more using the same or a different approach.